Senior Manager, It Service Management

128

Base salary not specified; cash-based incentive pr...
Not specified (assumed to be hybrid/remote based on industry standards).
10 years it service management experience
Strong itil v3 or v4 knowledge
Sox itgc audit readiness leadership
Integer is seeking a Senior Manager for IT Service Management who will lead ITSM practices aligned with ITIL best practices. The ideal candidate should have extensive experience in IT Service Management and governance, alongside strong leadership skills. This position offers a comprehensive benefits package and a competitive compensation program

Job Summary

  • The role requires owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
  • Candidates must lead SOX IT General Controls audit readiness by defining evidence standards and ensuring ongoing compliance.
  • The position offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and paid time off.

Matching Summary

Match Score: 85

Integer is seeking a Senior Manager for IT Service Management who will lead ITSM practices aligned with ITIL best practices. The ideal candidate should have extensive experience in IT Service Management and governance, alongside strong leadership skills. This position offers a comprehensive benefits package and a competitive compensation program.

Salary

Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, life insurance, and 401(k) match

Skills & Requirements

Must-have

  • 10 years IT Service Management experience
  • Strong ITIL v3 or v4 knowledge
  • SOX ITGC audit readiness leadership
  • Incident Change Problem Management oversight
  • CMDB governance and data integrity

Nice-to-have

  • ITIL Intermediate or Managing Professional certification
  • Experience with large-scale IT modernization
  • Executive communication and facilitation skills
  • Partnering with Internal Audit teams
  • Balancing control with agility in operations

Key Requirements

  • Bachelor's degree in computer science or related field
  • Minimum 10 years of ITSM or IT Operations experience
  • Demonstrated experience with SOX ITGCs
  • Strong working knowledge of ITIL practices
  • Ability to lead through influence across teams

Work Rights

Not specified

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