Crm Activation Engineering Lead, U.s. Biopharmaceuticals Customer Engagement

AstraZeneca

Wilmington, DE, United States
Salesforce life science cloud suite
Salesforce data cloud expertise
Salesforce marketing cloud expertise
Lead the activation of the Salesforce Life Science Cloud suite and modernize our integration landscape to create a seamless, data-driven experience for healthcare providers and patients

Job Summary

  • Lead the activation of the Salesforce Life Science Cloud suite and modernize our integration landscape to create a seamless, data-driven experience for healthcare providers and patients.
  • Design and drive the technical strategy for omnichannel orchestration across Salesforce Life Science Cloud and Marketing Cloud, leveraging Data Cloud as the 'intelligent brain'.
  • Lead and mentor a squad of engineers, fostering a culture of technical excellence, agile delivery, and continuous learning.

Matching Summary

Lead the activation of the Salesforce Life Science Cloud suite and modernize our integration landscape to create a seamless, data-driven experience for healthcare providers and patients.

Skills & Requirements

Must-have

  • Salesforce Life Science Cloud suite
  • Salesforce Data Cloud expertise
  • Salesforce Marketing Cloud expertise
  • API-first architectures
  • Event-Driven Architecture
  • Agile Leadership
  • DevSecOps practices

Nice-to-have

  • AI-driven insights
  • Autonomous agents
  • Cloud architecture proficiency
  • Vendor management experience
  • US Pharma commercial landscape understanding

Key Requirements

  • Bachelor’s degree in computer science or related field
  • 7+ years of CRM or Customer Engagement experience
  • Proven ability to influence senior stakeholders
  • Expert-level understanding of omnichannel orchestration
  • Proven track record managing Salesforce Life Science Cloud
  • Mastery of RESTful API design
  • Experience managing complex data pipelines

Work Rights

Not specified

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