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Accenture is seeking a Customer Contact Comms Associate to manage and resolve customer queries, complaints, and escalations within their Customer Support vertical. The ideal candidate should possess strong communication skills, adaptability, and the ability to perform under pressure, with a focus on delivering quality customer service.
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Job Summary
You will be aligned with our Customer Support vertical and help us in managing and resolving customers' queries, handling escalations and complaints of dissatisfied customers, and giving best resolutions.
This role requires solving routine problems largely through precedent and referral to general guidelines, with interactions mainly within your own team and direct supervisor.
Accenture is a global professional services company with leading capabilities in digital, cloud and security, serving clients in more than 120 countries.
Matching Summary
Match Score: 75
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Accenture is seeking a Customer Contact Comms Associate to manage and resolve customer queries, complaints, and escalations within their Customer Support vertical. The ideal candidate should possess strong communication skills, adaptability, and the ability to perform under pressure, with a focus on delivering quality customer service.
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