Customer Sucess Manager (fluent French)

S&P Global Energy

**
Fluency in french and english
3 years relevant experience
Excellent presentation skills
** S&P Global Energy is seeking a fully remote Customer Success Manager fluent in both French and English. The role focuses on onboarding and engaging customers to ensure they derive maximum value from the company's energy solutions, while fostering strong relationships and providing proactive support. **

Job Summary

  • The role focuses on ensuring a smooth onboarding, education, and enablement of customers within the EMEA Customer Excellence team.
  • Candidates must be fluent in both French and English to effectively engage with clients and stakeholders across the region.
  • S&P Global Energy offers comprehensive benefits including health care coverage, flexible downtime, and continuous learning resources.

Matching Summary

Match Score: 75

** S&P Global Energy is seeking a fully remote Customer Success Manager fluent in both French and English. The role focuses on onboarding and engaging customers to ensure they derive maximum value from the company's energy solutions, while fostering strong relationships and providing proactive support. **

Skills & Requirements

Must-have

  • Fluency in French and English
  • 3 years relevant experience
  • Excellent presentation skills
  • Remote and in-person training delivery
  • Proactive customer engagement

Nice-to-have

  • Proficiency in Gainsight or Salesforce
  • Knowledge of energy and commodities markets
  • Experience with finance industry trends
  • Ability to travel to meet clients
  • Cross-functional collaboration skills

Key Requirements

  • Fluency in French and English required
  • Minimum 3 years relevant experience
  • First-class presentation and software demo skills
  • Ability to manage multiple accounts simultaneously

Work Rights

Not specified

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