Network Service Support Manager

AWG

Grafham, United Kingdom
Base: circa £43,470; bonus/equity: not specified; ...
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Leadership and team management experience
Strong communication with stakeholders
Data analysis and performance interpretation
** Anglian Water is seeking a Network Service Support Manager to lead a team of Network Technicians, focusing on the delivery of safe and efficient water services while ensuring compliance with regulations. The role emphasizes leadership, customer experience, and continuous improvement, with a commitment to developing the right candidate. **

Job Summary

  • You will lead and support a team of six field-based Network Technicians to ensure safe and efficient service delivery.
  • The role involves embedding a 'get it right first time' culture through data analysis and reviewing performance reports.
  • Employees are entitled to a company vehicle allowance, double matched pension scheme, and 26 days annual leave plus bank holidays.

Matching Summary

Match Score: 75

** Anglian Water is seeking a Network Service Support Manager to lead a team of Network Technicians, focusing on the delivery of safe and efficient water services while ensuring compliance with regulations. The role emphasizes leadership, customer experience, and continuous improvement, with a commitment to developing the right candidate. **

Salary

Base: circa £43,470; Bonus/Equity: Not specified; Benefits: Company vehicle allowance; Flexible benefits; Double Matched Salary Sacrifice Pension Scheme

Skills & Requirements

Must-have

  • Leadership and team management experience
  • Strong communication with stakeholders
  • Data analysis and performance interpretation
  • Health and safety compliance knowledge
  • Customer complaint resolution skills

Nice-to-have

  • Collaborative approach to problem solving
  • Willingness to learn new technical skills
  • Creative solutions for improvement opportunities
  • Experience with leakage and water quality targets

Key Requirements

  • Proven track record in leadership
  • Ability to challenge and improve performance
  • Willingness to support out-of-hours emergency work

Work Rights

Not specified

Tailored Resume

Cover Letter