Manager, Customer Experience Trainee - Montréal-est

TD Bank

Montréal, Quebec, Canada
Base: $59,500 - $84,000 cad; bonus/equity: not spe...
Undergraduate degree or 3 years relevant work experience
Strong organizational and time management skills
Proficiency in ms office and internet applications
This role involves mentoring a team to achieve operational excellence and personal development objectives while ensuring seamless customer experiences

Job Summary

  • This role involves mentoring a team to achieve operational excellence and personal development objectives while ensuring seamless customer experiences.
  • The position requires collaborating with internal partners to resolve complex customer issues and lead the team in monitoring workflows and prioritizing tasks.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, and extensive career development opportunities.

Matching Summary

This role involves mentoring a team to achieve operational excellence and personal development objectives while ensuring seamless customer experiences.

Salary

Base: $59,500 - $84,000 CAD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement programs included

Skills & Requirements

Must-have

  • Undergraduate degree or 3 years relevant work experience
  • Strong organizational and time management skills
  • Proficiency in MS Office and internet applications

Nice-to-have

  • Dynamic leadership with strong influential skills
  • Tactful and diplomatic communication style
  • Ability to thrive in fast-paced environments

Key Requirements

  • Undergraduate degree required
  • Over 3 years of relevant work experience
  • Mobility within assigned district required

Work Rights

Not specified

Tailored Resume

Cover Letter