Senior Product Engineer

Intercom

Berlin, Germany
Hybrid (in-office at least 3 days per week)
Ruby backend infrastructure
Distributed systems experience
Collaboration with product teams
Intercom is seeking a Senior Product Engineer for their Berlin office, who will work collaboratively within multidisciplinary teams to build scalable customer service solutions. The ideal candidate should have a strong background in software engineering, particularly in developing SaaS products, and possess expertise in programming languages such as Ruby or Python

Job Summary

  • Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
  • As an experienced engineer you will develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
  • We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent!

Matching Summary

Match Score: 85

Intercom is seeking a Senior Product Engineer for their Berlin office, who will work collaboratively within multidisciplinary teams to build scalable customer service solutions. The ideal candidate should have a strong background in software engineering, particularly in developing SaaS products, and possess expertise in programming languages such as Ruby or Python.

Skills & Requirements

Must-have

  • Ruby backend infrastructure
  • distributed systems experience
  • collaboration with product teams
  • building scalable products

Nice-to-have

  • AI-powered developer tools
  • mentoring other engineers
  • contributing to technical architecture

Key Requirements

  • 5+ years of industry experience
  • Deep knowledge of a high-level programming language
  • Experience with distributed systems

Work Rights

Not specified

Tailored Resume

Cover Letter