L2 Application Support(Oracle/SQL)

Citigroup

Chennai, Tamil Nadu, India
**
4-7 years experience in level 2 support
Oracle and microsoft sql database expertise
Unix or linux environment proficiency
** Citigroup is seeking an L2 Application Support Analyst in Chennai, India, to provide technical support for various applications within the Finance, Risk, Compliance, and HR functions. The role requires strong analytical skills and experience with Oracle, SQL, and Unix/Linux environments, along with effective communication abilities. **

Job Summary

  • The role provides Level 2 technical support for proprietary applications used by Finance, Risk, Compliance, and HR functions within a global organization.
  • Candidates will be responsible for incident resolution, root cause analysis, and championing stability initiatives to ensure high availability of production systems.
  • This position requires working closely with global counterparts in a 24x7 follow-the-sun model while maintaining strict compliance with firm policies and regulations.

Matching Summary

Match Score: 75

** Citigroup is seeking an L2 Application Support Analyst in Chennai, India, to provide technical support for various applications within the Finance, Risk, Compliance, and HR functions. The role requires strong analytical skills and experience with Oracle, SQL, and Unix/Linux environments, along with effective communication abilities. **

Skills & Requirements

Must-have

  • 4-7 years experience in Level 2 support
  • Oracle and Microsoft SQL database expertise
  • Unix or Linux environment proficiency
  • ETL job handling and data traceability
  • Incident and problem management skills

Nice-to-have

  • ServiceNow knowledge and ITIL certification
  • Autosys scheduling tool experience
  • Strong communication with non-technical staff
  • Disaster recovery testing participation
  • Global follow-the-sun model collaboration

Key Requirements

  • Bachelor's Degree in Computer Science, IT, or Engineering
  • 4-7 years of System Analysis or Applications Support experience
  • Experience with relational databases Oracle and Microsoft SQL

Work Rights

Not specified

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