Analyst - Business Systems

The Apex Group

Pune, India
Portal support and configuration
Incident management and ticket resolution
System monitoring and escalation
The Apex Group is one of the world’s largest fund administration and middle office solutions providers with a global presence and over 13,000 employees

Job Summary

  • The Apex Group is one of the world’s largest fund administration and middle office solutions providers with a global presence and over 13,000 employees.
  • As a Portal Support Analyst, you will be the primary contact for supporting, maintaining, and configuring the APEX Connect portal, resolving queries, and coordinating application upgrades.
  • The role involves working collaboratively with developers, system admins, and business teams to implement enhancements and provide training, while managing incident and compliance requests.

Matching Summary

The Apex Group is one of the world’s largest fund administration and middle office solutions providers with a global presence and over 13,000 employees.

Skills & Requirements

Must-have

  • Portal support and configuration
  • Incident management and ticket resolution
  • System monitoring and escalation
  • User role and permission management
  • Collaboration with global teams

Nice-to-have

  • Training and onboarding new users
  • Creating technical documentation and SOPs
  • Coordinating with international teams
  • Subject matter expert for software products

Key Requirements

  • 0 - 4 years experience
  • Full time employment
  • Experience in application support

Work Rights

Not specified

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