Base: from 3,500 eur grosspmnthly; bonus/equity: r...
Hybrid
Medical writing service delivery
Operational governance
Global content workflows
The Global Digital Hub at Roche strengthens digital capabilities globally by supporting initiatives such as Social Media Management, Brand Support, and Digital Publishing Services
Job Summary
The Global Digital Hub at Roche strengthens digital capabilities globally by supporting initiatives such as Social Media Management, Brand Support, and Digital Publishing Services.
As a Service Delivery Lead, you will oversee medical writing service delivery ensuring quality, compliance, and alignment with business priorities while driving operational excellence and continuous improvement.
Roche offers development opportunities, excellent benefits, a hybrid work model, and a global inclusive community focused on collaboration and leadership.
Matching Summary
The Global Digital Hub at Roche strengthens digital capabilities globally by supporting initiatives such as Social Media Management, Brand Support, and Digital Publishing Services.
Salary
Base: from 3500 EUR gross/monthly; Bonus/Equity: Roche Annual Bonus; Benefits: Monthly transportation allowance, Health Insurance, Life/Accident insurance, Home Office equipment, Sick leave pay, Eyeglasses settlement, Service Awards
Skills & Requirements
Must-have
medical writing service delivery
operational governance
global content workflows
service reliability and performance
cross-functional integration
regulatory compliance alignment
Nice-to-have
continuous service improvement culture
technology adoption including GenAI tools
structured governance environments
stakeholder alignment
cost-conscious scalability
risk and capacity management
Key Requirements
3+ years service delivery management experience
experience in global or multi-regional delivery models
university degree in life sciences or related field
experience in regulated healthcare environment
professional certifications like ITIL, PMP, Agile/Scrum beneficial