Head Of Canada Retirement Operations

Manulife

Cebu, Philippines
Hybrid
Strategic development and operational oversight
Build domain expertise and business partnership
Drive transformation and change
Lead the strategic development and operational oversight of Canada Retirement Operations teams and functions, requiring experience, leadership, and strategic vision

Job Summary

  • Lead the strategic development and operational oversight of Canada Retirement Operations teams and functions, requiring experience, leadership, and strategic vision.
  • Drive transformation and change by preparing strategic business plans, prioritizing key transformation strategies, and fostering an innovative culture.
  • Manage and mitigate operational risk by investigating, remediating, and preventing risk events and operational errors, ensuring timely closure of audit points.

Matching Summary

Lead the strategic development and operational oversight of Canada Retirement Operations teams and functions, requiring experience, leadership, and strategic vision.

Skills & Requirements

Must-have

  • Strategic development and operational oversight
  • Build domain expertise and business partnership
  • Drive transformation and change
  • Manage and mitigate operational risk
  • Service delivery and management of distributed workforce
  • Leadership and talent development

Nice-to-have

  • Innovative culture and healthy conflict mindset
  • Promote new ways of working
  • Embrace and champion diversity
  • Continuous optimization of team performance

Key Requirements

  • 15+ years of relevant experience in Retirement Operations, Financial Operations, Securities Operations, or Wealth Management
  • 10+ years of strong people management experience
  • Experience working in a broad Matrix organization
  • Experience working across multiple geographies and time zones
  • Proficient in Microsoft Office Suite and Power BI

Work Rights

Not specified

Tailored Resume

Cover Letter