Retention Manager

Jobgether

Romania
On-site
Customer retention strategy ownership
Crm and retention team leadership
Data-driven digital environment experience
Jobgether is seeking a Retention Manager in Romania to lead customer retention strategies in a dynamic digital environment. The role focuses on developing a high-performing team to enhance customer engagement, reduce churn, and optimize loyalty programs

Job Summary

  • You will take ownership of customer retention strategy within a fast-paced, data-driven digital environment.
  • This role involves leading a high-performing CRM and retention team to translate strategic direction into measurable initiatives.
  • The position offers a unique opportunity to influence revenue growth by improving engagement and reducing churn.

Matching Summary

Match Score: 85

Jobgether is seeking a Retention Manager in Romania to lead customer retention strategies in a dynamic digital environment. The role focuses on developing a high-performing team to enhance customer engagement, reduce churn, and optimize loyalty programs.

Skills & Requirements

Must-have

  • Customer retention strategy ownership
  • CRM and retention team leadership
  • Data-driven digital environment experience
  • Automated journey design and optimization
  • Cross-functional collaboration skills

Nice-to-have

  • Strategic thinking in dynamic environments
  • Turning insights into actionable initiatives
  • High-performing team development experience

Key Requirements

  • Experience in lifecycle marketing
  • Background in analytics and customer experience
  • Proven track record in retention management

Work Rights

Not specified

Tailored Resume

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