Member Experience Manager

EōS Fitness

Webster, TX, US
Base: $15 usd ph; bonus/equity: not specified; ben...
On-site
Proven customer service or front-line leadership experience
Excellent written and verbal communication skills
Ability to lift more than 40 lbs routinely
The core purpose is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service

Job Summary

  • The core purpose is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service.
  • This role involves partnering with gym department managers to train, motivate, and develop front desk staff while ensuring facility cleanliness.
  • Employees receive benefits including free membership for themselves and a family member, daily pay options, and comprehensive health coverage.

Matching Summary

The core purpose is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service.

Salary

Base: $15 USD per hour; Bonus/Equity: Not specified; Benefits: Free membership, health insurance, 401(k) matching, daily pay

Skills & Requirements

Must-have

  • Proven customer service or front-line leadership experience
  • Excellent written and verbal communication skills
  • Ability to lift more than 40 lbs routinely
  • Proficiency with fitness management software
  • Strong organizational skills and attention to detail

Nice-to-have

  • Experience in the fitness industry operations
  • Knowledge of membership management and billing processes
  • Social media platform proficiency
  • Microsoft Office Suite expertise
  • Fast-paced environment adaptability

Key Requirements

  • Must successfully pass background check
  • Obtain CPR certification within 30 days of employment
  • Attend EōS Ethos and Customer Service Training within 30 days
  • Ability to work in a gym setting and move about club floors
  • Access and operate company computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter