Sr. Manager Pro Experience - Trade Credit

Home Depot

Pennant Park, US
Customer insights analysis
Cross-functional team leadership
Strategic initiative development
The Sr. Manager Pro Experience will own subsets of strategic initiatives, leading teams to develop, test, and execute strategies that add value to Home Depot Pro Customers

Job Summary

  • The Sr. Manager Pro Experience will own subsets of strategic initiatives, leading teams to develop, test, and execute strategies that add value to Home Depot Pro Customers.
  • This role involves identifying and analyzing customer insights to drive business actions, championing a best-in-class Pro customer experience across all channels, and partnering with cross-functional departments for seamless alignment.
  • Key responsibilities include business acumen, data analysis, developing recommendations, leadership in talent assessment and development, and project management for new initiative creation and implementation.

Matching Summary

The Sr. Manager Pro Experience will own subsets of strategic initiatives, leading teams to develop, test, and execute strategies that add value to Home Depot Pro Customers.

Skills & Requirements

Must-have

  • Customer insights analysis
  • Cross-functional team leadership
  • Strategic initiative development
  • Pro customer experience
  • Data analysis and optimization

Nice-to-have

  • Consulting experience
  • Retail industry experience
  • Advanced mathematical techniques
  • Negotiation and conflict resolution

Key Requirements

  • 5+ years of previous leadership experience
  • Bachelor's degree or equivalent
  • Legally permitted to work in the United States
  • Must be eighteen years of age or older

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter