Job Summary

• The role involves safeguarding customers by preventing fraudulent activities and providing support to victims of card fraud and scams.
• Candidates must be willing to work a rotating roster covering 24/7 operations for Card Fraud Analysts or specific hours for Digital and Scams Analysts.
• Successful applicants will handle emotionally taxing conversations with distressed customers while maintaining professional integrity and confidentiality.

Matching Summary

Skills & Requirements

Key Requirements

• 12 month contract basis (for new hires)
• Willingness to attend office for training
• Ability to resolve basic customer complaints

Work Rights