Front Desk Manager | Lebanon Townplace Suites

Shaner Hotels

Lebanon, PA, United States
On-site
Guest satisfaction
Team member development
Scheduling
Shaner Hotels is seeking a Front Desk Manager for their Lebanon Townplace Suites location in Pennsylvania. The ideal candidate will have 1-3 years of front office management experience in the hospitality industry and be responsible for overseeing guest services, staff management, and operational efficiency

Job Summary

  • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
  • Hire, train and develop hotel team members and ensure all required training is complete according to standards.
  • Maintain a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise.

Matching Summary

Match Score: 85

Shaner Hotels is seeking a Front Desk Manager for their Lebanon Townplace Suites location in Pennsylvania. The ideal candidate will have 1-3 years of front office management experience in the hospitality industry and be responsible for overseeing guest services, staff management, and operational efficiency.

Skills & Requirements

Must-have

  • guest satisfaction
  • team member development
  • scheduling
  • night audit procedures
  • cashiering procedures

Nice-to-have

  • local activities and attractions knowledge
  • bilingual English/Spanish

Key Requirements

  • 1-3 years front office management experience
  • Ability to read and interpret documents
  • Ability to communicate with guests and staff
  • High school graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter