Director, Key Customer Management, Digital Commerce - Jd

Coca-Cola HBC AG

Shanghai, China
Hybrid
End-to-end customer management
Joint business planning
Customer investment planning
Lead the end‑to‑end management and growth of Coca‑Cola’s key digital commerce customers, acting as the business owner for a portfolio of strategic partners

Job Summary

  • Lead the end‑to‑end management and growth of Coca‑Cola’s key digital commerce customers, acting as the business owner for a portfolio of strategic partners.
  • This role is accountable for managed accounts’ P&L and overall business results delivery, shaping specific customer strategies, driving joint business planning and delivering sustainable top-line and profit growth.
  • We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves.

Matching Summary

Lead the end‑to‑end management and growth of Coca‑Cola’s key digital commerce customers, acting as the business owner for a portfolio of strategic partners.

Skills & Requirements

Must-have

  • End-to-end customer management
  • Joint Business Planning
  • Customer investment planning
  • Cross-functional alignment
  • Fluent English and Mandarin

Nice-to-have

  • Growth mindset
  • Continuous learning
  • Agile communication
  • Value-creating partnerships

Key Requirements

  • Bachelor's degree or above
  • 10+ years of relevant experience
  • Experience in key account management
  • Ability to operate in matrixed environments
  • Strong commercial and financial acumen

Work Rights

Not specified

Tailored Resume

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