Base: $31.25 ph; bonus/equity: not specified; bene...
Remote
Customer service experience over email and phone
Experience with hubspot or similar ticketing systems
Strong attention to detail and proofreading skills
ActBlue is seeking temporary Donor Support Associates for remote customer service roles to assist small-dollar donors in preparation for the 2026 election season. The ideal candidates will have customer service experience, attention to detail, and a passion for progressive causes
Job Summary
ActBlue is seeking Donor Support Associates to provide high-quality day-to-day support to small-dollar donors on their fundraising platform.
The role involves efficiently triaging support requests, managing refunds, canceling recurring donations, and reviewing transactions for fraud prevention.
Employees receive fully paid health, dental, and vision insurance, a $1,000 home-office setup allowance, and an unlimited time-off policy.
Matching Summary
Match Score: 85
ActBlue is seeking temporary Donor Support Associates for remote customer service roles to assist small-dollar donors in preparation for the 2026 election season. The ideal candidates will have customer service experience, attention to detail, and a passion for progressive causes.
Salary
Base: $31.25 per hour; Bonus/Equity: Not specified; Benefits: Fully paid health/dental/vision, 401k match, home-office allowance
Skills & Requirements
Must-have
Customer service experience over email and phone
Experience with HubSpot or similar ticketing systems
Strong attention to detail and proofreading skills
Ability to troubleshoot user issues independently
High volume email and phone communication management
Nice-to-have
Passion for progressive political mission
Goal-oriented mindset with self-management
Comfort working in distributed remote teams
Proactive outreach capabilities
Creativity in problem-solving approaches
Key Requirements
Demonstrated success in daily customer support via email and phone
Proficiency with HubSpot, Salesforce, or Zendesk
Must be located in one of the registered US states listed
Availability for Sunday-Thursday or Tuesday-Saturday shifts