Business Analytics Group Manager-global Workforce Management Analytics
Workforcity
Global workforce management strategy
Demand forecasting & capacity optimization
Ai adoption & advanced workforce analytics
Responsible for driving enterprise-wide workforce planning, optimization, and analytics across Global Operations
Job Summary
Responsible for driving enterprise-wide workforce planning, optimization, and analytics across Global Operations.
Leads analytics that enable demand forecasting, capacity planning, scheduling optimization, productivity management, and workforce risk mitigation.
Build and sustain a forward-compatible Global WFM Analytics organization with deep expertise in workforce forecasting, capacity planning, optimization, AI/ML applications, and operations domain knowledge.
Matching Summary
Responsible for driving enterprise-wide workforce planning, optimization, and analytics across Global Operations.
Skills & Requirements
Must-have
Global Workforce Management Strategy
Demand Forecasting & Capacity Optimization
AI Adoption & Advanced Workforce Analytics
Business Partnership & Stakeholder Management
Execution & Delivery Management
Talent, Capability & Culture Building
Risk, Governance & Workforce Controls
Nice-to-have
Operational judgment
Advanced analytical thinking
Influence senior leaders
Data-driven insights
Forward-compatible organization
Key Requirements
15+ years of overall experience
10+ years in analytics
6+ years leading analytics teams
Bachelor’s degree in a quantitative or analytical discipline