Application Support Technology Lead Analyst - Vice President
Citi
Not specified; not specified; not specified
Hybrid
6-10 years experience in application support
Strong sql skills with oracle or sql server
Experience with mq and kafka middleware
The role provides critical technical support and advisory services for global Settlements, Metrics, and Asset Servicing applications within Citi's Markets Operations
Job Summary
The role provides critical technical support and advisory services for global Settlements, Metrics, and Asset Servicing applications within Citi's Markets Operations.
Responsibilities include leading incident lifecycle management, performing root cause analysis, and driving automation initiatives to reduce operational risk.
Candidates will work in a fast-paced global environment supporting time-critical workflows across APAC and EMEA regions with potential shift rotations.
Matching Summary
The role provides critical technical support and advisory services for global Settlements, Metrics, and Asset Servicing applications within Citi's Markets Operations.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
6-10 years experience in application support
Strong SQL skills with Oracle or SQL Server
Experience with MQ and Kafka middleware
Python or shell scripting for automation
Knowledge of ITIL frameworks for incident management
Investment banking settlement and asset servicing domain knowledge
Nice-to-have
Experience with ITRS Geneos, Splunk, or Grafana
Disaster recovery testing participation
Shift rotation flexibility including weekends
Mentorship and coaching capabilities
Strategic thinking and problem-solving skills
Key Requirements
Bachelor's degree required, Master's preferred
6-10 years of relevant professional experience
Proven track record in global markets or trading environments