Customer Success Associate

Wolters Kluwer N.V

Clayton, MO, USA
Base: $33,500.00 - $56,075.00 usd; bonus/equity: n...
Onsite
Bachelor's degree from accredited college
Minimum two years b2b client service experience
Proficient with microsoft office suite applications
Wolters Kluwer N.V is seeking a Customer Success Associate to manage relationships with clients in the legal and compliance sectors. The ideal candidate should have a bachelor's degree and at least two years of B2B customer service experience, with a focus on consultative support

Job Summary

  • This role offers the opportunity to work with Corporations, Law Firms, and Small Businesses to manage critical legal and compliance responsibilities.
  • Candidates will utilize Salesforce and internal systems to project manage high volumes of requests and resolve customer escalations.
  • The company provides a wide variety of competitive benefits including Medical, Dental, Vision Plans, 401(k), and Tuition Assistance.

Matching Summary

Match Score: 85

Wolters Kluwer N.V is seeking a Customer Success Associate to manage relationships with clients in the legal and compliance sectors. The ideal candidate should have a bachelor's degree and at least two years of B2B customer service experience, with a focus on consultative support.

Salary

Base: $33,500.00 - $56,075.00 USD; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), Tuition Assistance

Skills & Requirements

Must-have

  • Bachelor's degree from accredited college
  • Minimum two years B2B client service experience
  • Proficient with Microsoft Office Suite applications

Nice-to-have

  • Experience in banking or legal industry
  • Strong analytical and problem-solving skills
  • Ability to absorb product knowledge quickly

Key Requirements

  • Bachelor's degree required
  • Minimum 2 years B2B experience preferred
  • Consultative customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter