Responsible for advising and leading the implementation of CRM strategies, optimizing CRM systems, and ensuring they align with business objectives to enhance customer relationships and drive business growth
Job Summary
Responsible for advising and leading the implementation of CRM strategies, optimizing CRM systems, and ensuring they align with business objectives to enhance customer relationships and drive business growth.
Lead consulting projects focused on enhancing capabilities for clients in the CRM Domain, leading the development of digital transformation strategies and concepts.
As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.
Matching Summary
Responsible for advising and leading the implementation of CRM strategies, optimizing CRM systems, and ensuring they align with business objectives to enhance customer relationships and drive business growth.
Skills & Requirements
Must-have
Salesforce CRM platform expertise
CRM strategy development
Digital transformation leadership
Client-facing consulting
Requirements engineering
Functional specifications creation
Nice-to-have
Mentoring junior consultants
Cross-industry expertise
Predictive analytics and AI
Collaborative team player
Innovation-driven work environment
Key Requirements
Experience in large-scale CRM implementations
C-level stakeholder management
Enterprise-wide CRM implementation projects
Experience with platforms like Adobe, Salesforce, Sitecore