Support Technician

FMC

Lawrence, MA, United States
Customer service experience
Technical issue resolution
Hipaa compliance knowledge
The Support Technician provides in-depth support to diverse customer telephone inquiries

Job Summary

  • The Support Technician provides in-depth support to diverse customer telephone inquiries.
  • This role requires maintaining data accuracy and integrity while ensuring compliance with regulatory requirements.
  • The position offers a comprehensive benefits package including medical, dental, and vision insurance.

Matching Summary

The Support Technician provides in-depth support to diverse customer telephone inquiries.

Skills & Requirements

Must-have

  • Customer service experience
  • Technical issue resolution
  • HIPAA compliance knowledge

Nice-to-have

  • Fluency in Spanish
  • Strong time management skills
  • Mentoring other staff

Key Requirements

  • High School Diploma required
  • 2 - 4 years' related experience
  • Dialysis equipment experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter