$23–$27ph; bonus/equity: not specified; benefits: ...
Fully remote
3+ years of desktop support experience
Knowledge of servicenow ticketing system
Ability to troubleshoot computer hardware
The Aspen Group is seeking an IT Service Desk Specialist II to provide high-quality IT support services in a fully remote setting. The ideal candidate will have extensive experience in desktop support, strong problem-solving skills, and a customer-focused approach
Job Summary
The Aspen Group is a trusted retail healthcare business support organization in the U.S.
The IT Service Desk Specialist II will provide reliable, high-quality IT support services.
This position offers a comprehensive benefits package including paid time off and a 401(k) plan.
Matching Summary
Match Score: 85
The Aspen Group is seeking an IT Service Desk Specialist II to provide high-quality IT support services in a fully remote setting. The ideal candidate will have extensive experience in desktop support, strong problem-solving skills, and a customer-focused approach.
Salary
$23–$27/hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including medical, dental, vision, and 401(k) plan
Skills & Requirements
Must-have
3+ years of desktop support experience
Knowledge of ServiceNow ticketing system
Ability to troubleshoot computer hardware
Nice-to-have
Collaborative working style
Customer service excellence approach
Experience with remote access software
Key Requirements
Associates Degree in Computer Science or relevant field