Customer Service Representative

DS Bus Lines

Not specified
Answer incoming calls and emails
Record outstanding inquiries
Follow up on pending issues
DS Bus Lines is seeking a Customer Service Representative to provide excellent service by responding to inquiries through calls and emails, documenting outstanding issues, and following up as necessary. The ideal candidate should have at least one year of experience and a high school diploma, and they will be part of a compassionate company dedicated to mobility solutions

Job Summary

  • The role requires providing excellent customer service to all inquiring parties with a polite and professional attitude.
  • Responsibilities include answering calls and emails, recording outstanding inquiries, and following up as applicable.
  • Beacon Mobility is committed to serving diverse needs through mobility-based solutions that empower people to get where they need to go.

Matching Summary

Match Score: 75

DS Bus Lines is seeking a Customer Service Representative to provide excellent service by responding to inquiries through calls and emails, documenting outstanding issues, and following up as necessary. The ideal candidate should have at least one year of experience and a high school diploma, and they will be part of a compassionate company dedicated to mobility solutions.

Skills & Requirements

Must-have

  • Answer incoming calls and emails
  • Record outstanding inquiries
  • Follow up on pending issues
  • Route communications to appropriate parties
  • Meet performance quotas

Nice-to-have

  • Polite and professional attitude
  • Compassionate approach to customers
  • Ability to create customized solutions

Key Requirements

  • One year work experience
  • High School Diploma

Work Rights

Not specified

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