Ecommerce, Client Services Specialist

James Perse Los Angeles

Downey, CA, United States
Base: $24.00 ph; bonus/equity: not specified; bene...
On-site
1-2 years customer service experience
Fashion or apparel industry background
Ms office proficiency required
James Perse Los Angeles is seeking an Ecommerce, Client Services Specialist to provide exceptional customer support for their online shop. The role involves engaging with customers through various channels and collaborating with internal teams to enhance the brand experience

Job Summary

  • The role provides exceptional customer care and resolution support within the standards of the James Perse online shop.
  • Employees partner with the Distribution Center to ensure efficient order fulfillment and participate in fraud prevention efforts.
  • The company offers competitive benefits including health insurance, paid vacation, sick time, and a generous employee discount.

Matching Summary

Match Score: 85

James Perse Los Angeles is seeking an Ecommerce, Client Services Specialist to provide exceptional customer support for their online shop. The role involves engaging with customers through various channels and collaborating with internal teams to enhance the brand experience.

Salary

Base: $24.00 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life, disability, retirement match, employee discount

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Fashion or apparel industry background
  • MS Office proficiency required

Nice-to-have

  • Shopify platform experience desired
  • Merchandising or communication degree preferred
  • Proactive sales drive in abandoned carts

Key Requirements

  • High School Diploma or equivalent
  • Minimum 1-2 years Customer Service experience
  • Experience in fashion/apparel industry required

Work Rights

Not specified

Tailored Resume

Cover Letter