Director -software Engineering, Infrastructure

ServiceTitan

Bangalore, India
Sql reliability & observability strategy
Azure cloud platform expertise
Database performance optimization
This role is critical to transforming systems from reactive operations to proactive, data-driven reliability engineering across the ServiceTitan platform

Job Summary

  • This role is critical to transforming systems from reactive operations to proactive, data-driven reliability engineering across the ServiceTitan platform.
  • You will lead a high-impact team in Bangalore responsible for defining SLOs, error budgets, and end-to-end observability spanning metrics, logs, and traces.
  • The position requires deep expertise in managing large-scale distributed databases including Azure SQL, PostgreSQL, Cosmos DB, and Kafka while driving cost efficiency.

Matching Summary

This role is critical to transforming systems from reactive operations to proactive, data-driven reliability engineering across the ServiceTitan platform.

Skills & Requirements

Must-have

  • SQL Reliability & Observability Strategy
  • Azure Cloud Platform Expertise
  • Database Performance Optimization
  • OpenTelemetry Implementation
  • Kubernetes Orchestration

Nice-to-have

  • AI-driven Anomaly Detection
  • SRE Agent Development
  • Cross-functional Leadership
  • Proactive Monitoring Culture

Key Requirements

  • 10-15+ years software engineering experience
  • 5+ years engineering leadership at Director level
  • BS or MS in Computer Science
  • Deep SQL and relational database expertise

Work Rights

Not specified

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