Job Summary

• The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service by locating and contacting homeowners to collect on charged off secured and unsecured mortgage debt.
• Key duties include managing house inventory, pursuing solutions for post charge-off and deficiency balance accounts, re-establishing communication with customers, and negotiating payoffs, settlements, and payment programs.
• Newrez offers a comprehensive total rewards package including medical, dental, vision insurance, 401(k) with match, paid leave, and opportunities for community involvement.

Matching Summary

Skills & Requirements

Key Requirements

• High School education required
• 1+ years collection experience preferred
• Post charge off experience a plus
• Ability to achieve set goals and meet deadlines
• Knowledge of collection laws and processes

Work Rights