Johnson Controls is seeking a Sr Customer Services Representative to manage inquiries and business transactions, ensuring customer satisfaction through efficient order processing. The ideal candidate will possess a bachelor's degree and relevant experience in customer service, with strong organizational and communication skills
Job Summary
The role involves efficiently processing inquiries and business transactions to ensure correct product delivery.
Employees will handle discrepancies, claims, and quality issues by issuing internal claims and RMAs as necessary.
Johnson Controls offers a comprehensive benefits package and opportunities for professional growth in a supportive environment.
Matching Summary
Match Score: 85
Johnson Controls is seeking a Sr Customer Services Representative to manage inquiries and business transactions, ensuring customer satisfaction through efficient order processing. The ideal candidate will possess a bachelor's degree and relevant experience in customer service, with strong organizational and communication skills.
Skills & Requirements
Must-have
Processing orders in SAP system
Handling discrepancies and claims
Managing accounts receivable debt recovery
Nice-to-have
Detail-oriented with strong organizational skills
Excellent verbal and written communication
Comfortable working in fast-paced environment
Key Requirements
Bachelor's degree in Business Administration or related field