Providing effective support to operational departments
Melco Resorts & Entertainment is seeking an Officer, Security for their City of Dreams Manila location, responsible for ensuring the safety and security of customers, staff, and company property. The ideal candidate will possess strong customer service skills and experience in security, working effectively in a diverse environment
Job Summary
The Officer, Security is responsible for monitoring all activities within the environs of the Company property, to ensure the safety and security of customers, staff and company property.
Primary responsibilities include delivering exceptional customer service, maintaining safety of premises and personnel, and dealing with conflict and intoxicated persons.
Key performance indicators include cultural understanding, demonstrated knowledge of the role, and appropriate problem-solving skills for linguistic and cultural differences.
Matching Summary
Match Score: 85
Melco Resorts & Entertainment is seeking an Officer, Security for their City of Dreams Manila location, responsible for ensuring the safety and security of customers, staff, and company property. The ideal candidate will possess strong customer service skills and experience in security, working effectively in a diverse environment.
Skills & Requirements
Must-have
monitoring activities within company property
ensuring safety and security of customers
providing effective support to operational departments
delivering exceptional customer service
maintaining professional image
dealing with incidents discreetly and confidentially
managing potential safety hazards
dealing with conflict situations
managing intoxicated persons
operating basic security equipment
Nice-to-have
cultural sensitivity awareness
high level of integrity
self-motivation towards personal performance
encourage team unity
Key Requirements
Experience in Customer Service and/or Security Officer duties
Tertiary level preferable
Verbal English and/or Cantonese, Mandarin an advantage