Banco De Talentos: Representantes De Servicio Al Cliente
Ecolab Pty Ltd
Santiago, Chile
Process and register sales orders in sap
Handle customer inquiries via phone, email, or chat
Proactive order follow-up
Ecolab is a global leader in water, hygiene, and energy technologies offering customized solutions to promote food safety and operational efficiency
Job Summary
Ecolab is a global leader in water, hygiene, and energy technologies offering customized solutions to promote food safety and operational efficiency.
The role involves being the first point of contact for customers, ensuring a quick, reliable, and positive customer experience while managing orders and inquiries.
Ecolab is committed to diversity, equity, and inclusion, fostering a workplace where employees can be themselves and reach their full potential.
Matching Summary
Ecolab is a global leader in water, hygiene, and energy technologies offering customized solutions to promote food safety and operational efficiency.
Skills & Requirements
Must-have
Process and register sales orders in SAP
Handle customer inquiries via phone, email, or chat
Proactive order follow-up
Use of CRM for incident registration
Meet SLA for response time and data quality
Intermediate Excel skills including pivot tables
Nice-to-have
Empathy and respect in workplace
Diverse and inclusive work environment
Collaborate with sales and logistics teams
Key Requirements
Technical degree in Business Administration or Logistics
Basic to intermediate English proficiency
Experience not required
Compliance with Chilean Law 21.015 for disability inclusion