The On Wing Support Customer Order & Fulfillment Specialist will be responsible for coordinating all aspects of engine maintenance from initial job request through final billing
Job Summary
The On Wing Support Customer Order & Fulfillment Specialist will be responsible for coordinating all aspects of engine maintenance from initial job request through final billing.
This position will work across a wide variety of customers, GE Aviation facilities, and partners in many locations around the world.
Applicants must be willing and able to support calls during off-hours when emergency situations arise.
Matching Summary
The On Wing Support Customer Order & Fulfillment Specialist will be responsible for coordinating all aspects of engine maintenance from initial job request through final billing.
Skills & Requirements
Must-have
Order management and intake
Customer inquiry and complaint resolution
Work with operations for status updates
Job quotation and resource allocation
24/7/365 operation support
Nice-to-have
Strong oral and written communication
Demonstrated problem-solving ability
Project management skills
Desire to find solutions
Strong interpersonal and leadership skills
Key Requirements
Advanced experience in Services & Customer Order and Fulfillment