Customer Experience Coordinator (relief) - Pleasant Hill, Ca

Veterinary Emergency Group

Pleasant Hill, California, United States
Base: $18-$24 ph based on experience; bonus/equity...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
The role involves defining the customer experience through service, focus, and participation before, during, and after their time at VEG

Job Summary

  • The role involves defining the customer experience through service, focus, and participation before, during, and after their time at VEG.
  • Employees will greet customers with warmth, route urgent medical calls quickly, and provide compassionate guidance on financial options.
  • VEG offers competitive compensation ranging from $18-$24 per hour along with flexible schedules and employee referral programs.

Matching Summary

The role involves defining the customer experience through service, focus, and participation before, during, and after their time at VEG.

Salary

Base: $18-$24 per hour based on experience; Bonus/Equity: Not specified; Benefits: Flexible schedules, referral program, scrubs, swag, food provided

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • Multitasking in high stakes environments
  • Willingness to work noisy odorous environment

Nice-to-have

  • High emotional intelligence and empathy
  • Problem solving and innovation focus
  • Adaptable and amenable personality
  • Strong communication with diverse groups
  • Curious nature seeking learning opportunities

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night weekend holiday shifts
  • Proficiency with practice management software

Work Rights

Not specified

Tailored Resume

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