Restaurant Service Supervisor (10-month Contract) - The Rec Room Brentwood

The Rec Room Brentwood

Brentwood, Canada
Base: 20.85cad; bonus/equity: not specified; benef...
Seamless guest service execution
Maintain operational standards
Resolve guest concerns promptly
Responsible for executing Groups & Events within venue, providing seamless guest service and protecting and enhancing the Rec Room brand

Job Summary

  • Responsible for executing Groups & Events within venue, providing seamless guest service and protecting and enhancing the Rec Room brand.
  • Ensure that guests are greeted upon arrival, and questions or concerns are promptly and courteously resolved, while striving to achieve sales targets.
  • Deliver employee training and development for assigned area of responsibility and ensure that the facility consistently meets the Rec Room and legislative cleanliness and safety standards.

Matching Summary

Responsible for executing Groups & Events within venue, providing seamless guest service and protecting and enhancing the Rec Room brand.

Salary

Base: 20.85CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Seamless guest service execution
  • Maintain operational standards
  • Resolve guest concerns promptly
  • Ensure cleanliness and safety standards
  • Delegate tasks appropriately
  • Deliver employee training and development

Nice-to-have

  • Enhance brand reputation
  • Role model company culture
  • Anticipate and react to business changes
  • Foster a diverse working environment

Key Requirements

  • 1-3 years supervisory experience
  • Food service, retail, or amusement industry experience
  • Ability to work flexible shifts
  • Serving It Right Liquor Certification
  • Legal age to serve alcohol

Work Rights

Not specified

Tailored Resume

Cover Letter