Senior Manager, It Service Management

Thespacelatina

Not specified
Itil best practices
Incident management
Change management
Thespacelatina is seeking a Senior Manager for IT Service Management to lead governance and operational practices aligned with ITIL standards. The ideal candidate will have extensive experience in IT Service Management and a strong understanding of IT governance, with a focus on continuous improvement and data-driven decision-making

Job Summary

  • At Integer, our values are embedded in everything we do.
  • The role includes overseeing ITSM governance and ensuring consistent application of ITIL processes.
  • We provide a comprehensive benefits package with immediate eligibility including medical, dental, and vision.

Matching Summary

Match Score: 85

Thespacelatina is seeking a Senior Manager for IT Service Management to lead governance and operational practices aligned with ITIL standards. The ideal candidate will have extensive experience in IT Service Management and a strong understanding of IT governance, with a focus on continuous improvement and data-driven decision-making.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs compliance

Nice-to-have

  • Executive communication skills
  • Continuous improvement mindset
  • Collaboration and inclusion

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

Tailored Resume

Cover Letter