Customer Service Rep

Southwestinfiniti

Sacramento, California, US
Base: $16.90-$20.00(hourly); bonus/equity: not spe...
Not specified
Customer follow-up and tracking
Prepare monthly reports
Understand manufacturer data
Southwestinfiniti is seeking a Customer Service Representative to join their team at Lexus of Sacramento. The ideal candidate will possess relevant customer service experience, strong communication skills, and a willingness to learn within a company that values personal growth and customer satisfaction

Job Summary

  • Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.
  • Prepare monthly Comparative Analysis Reports and Impact Reports, understand manufacturer data, including Manufacturer Certification Programs and Survey Data and Applications.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Match Score: 75

Southwestinfiniti is seeking a Customer Service Representative to join their team at Lexus of Sacramento. The ideal candidate will possess relevant customer service experience, strong communication skills, and a willingness to learn within a company that values personal growth and customer satisfaction.

Salary

Base: $16.90-$20.00(Hourly); Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Skills & Requirements

Must-have

  • Customer follow-up and tracking
  • Prepare monthly reports
  • Understand manufacturer data
  • Basic math calculations
  • Microsoft Word & Excel skills

Nice-to-have

  • Customer-centric culture
  • Personal ownership and improvement
  • Team player and proactive support

Key Requirements

  • Previous Customer Service experience
  • Excellent verbal & written Communication
  • Presentation Skills
  • Ability to manage one’s own time
  • Typing and basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter