Retail Customer Service Officer

AusPost

Caringbah, New South Wales, Australia
Not specified; not specified; post perks + benefit...
On-site
Customer service experience required
Cash handling and transaction accuracy
Ability to lift 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer for a 3-month fixed-term role in Caringbah, New South Wales. The position involves providing exceptional customer service, managing transactions, and promoting products while supporting a diverse and inclusive work culture

Job Summary

  • This role involves performing customer sales, managing high-value transactions, and conducting identity services including passport interviews.
  • The position requires physical fitness to lift up to 16kgs of mail regularly and stand for the entire shift.
  • Australia Post invests in employee growth through ongoing training, career development opportunities, and a culture of inclusivity.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer for a 3-month fixed-term role in Caringbah, New South Wales. The position involves providing exceptional customer service, managing transactions, and promoting products while supporting a diverse and inclusive work culture.

Salary

Not specified; Not specified; Post Perks and benefits included

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift 16kgs regularly
  • Standing for full shift duration
  • Identity services transaction processing

Nice-to-have

  • Friendly and enthusiastic personality
  • Team environment collaboration skills
  • Up-selling and cross-selling aptitude
  • Commitment to community resilience
  • Adaptability across multiple locations

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical ability to lift 16kgs
  • 3 month fixed term availability

Work Rights

Not specified

Tailored Resume

Cover Letter