Customer Service Representative - Aborn Pet Hospital

The Pet Hospital of Tierrasanta

Base: $20-25; bonus/equity: performance bonuses av...
One-year experience in veterinary hospital setting
Strong customer service background
Ability to lift objects weighing 40 pounds
The Client Service Representative is responsible for answering phones, scheduling appointments, admitting patients, processing payments, and communicating between clients and staff

Job Summary

  • The Client Service Representative is responsible for answering phones, scheduling appointments, admitting patients, processing payments, and communicating between clients and staff.
  • The ideal candidate must have at least one year of experience in a veterinary setting and demonstrate empathy toward clients while handling emergency situations calmly.
  • Full-time employees receive an outstanding benefit package including medical, vision, dental, life insurance, HSA, 401k with match, and paid time off.

Matching Summary

The Client Service Representative is responsible for answering phones, scheduling appointments, admitting patients, processing payments, and communicating between clients and staff.

Salary

Base: $20-25; Bonus/Equity: Performance bonuses available; Benefits: Medical, vision, dental, life insurance, HSA, 401k match, PTO, sick leave, discounts

Skills & Requirements

Must-have

  • One-year experience in veterinary hospital setting
  • Strong customer service background
  • Ability to lift objects weighing 40 pounds
  • Excellent interpersonal communication skills
  • Ability to stay on task for 8-10 hours

Nice-to-have

  • Exceptional can-do friendly personality
  • Experience using electronic medical record system
  • Willingness to train and develop team members
  • Ability to adapt to change and assist other areas
  • Desire to learn and grow professionally

Key Requirements

  • HS Diploma or educational equivalent
  • At least one year recent experience in office or medical environment
  • Ability to type 45 words per minute (preferred)
  • Knowledge of general office practices and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter