Sr Associate, Customer Solutions (emea Shift)

S&P Global Energy

Client support experience
Technical issue troubleshooting
Collaboration with product teams
As a Customer Solutions Senior Associate, your main job is to help customers by giving them great support with our energy products and tools

Job Summary

  • As a Customer Solutions Senior Associate, your main job is to help customers by giving them great support with our energy products and tools.
  • You support customers by showing them how to use our products and answering their questions.
  • This job gives you great chances to learn and grow, both as a person and in your career.

Matching Summary

As a Customer Solutions Senior Associate, your main job is to help customers by giving them great support with our energy products and tools.

Skills & Requirements

Must-have

  • Client support experience
  • Technical issue troubleshooting
  • Collaboration with product teams

Nice-to-have

  • Strong analytical skills
  • Experience in a multicultural environment
  • Proactive customer engagement

Key Requirements

  • Bachelor’s degree in Business or related field
  • 1-3 years of client support experience
  • Knowledge of Salesforce or similar platforms

Work Rights

Not specified

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