Medical Information Customer Experience Specialist (6-month Replacement Contract)
pfizer.ch
Hybrid
Provide technical and medical information
Respond to inquiries via multiple channels
Document inquiry and response accurately
Medical Information Customer Experience Specialist provides technical and medical information to Healthcare Professionals and patients/caregivers with high a degree of quality and customer service in the local language
Job Summary
Medical Information Customer Experience Specialist provides technical and medical information to Healthcare Professionals and patients/caregivers with high a degree of quality and customer service in the local language.
The role involves managing inquiries received via multiple channels, documenting them accurately, and reporting adverse events and product quality complaints.
Pfizer aims to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.
Matching Summary
Medical Information Customer Experience Specialist provides technical and medical information to Healthcare Professionals and patients/caregivers with high a degree of quality and customer service in the local language.