Manager, Technical Support Engineering – Workday Platform

Workday

Not specified; not specified; not specified
Fully remote
Workday prism analytics expertise
Sql and python data analysis skills
Distributed systems debugging knowledge
This role leads a high-performing global team of analytics support engineers to deliver world-class support to Workday customers

Job Summary

  • This role leads a high-performing global team of analytics support engineers to deliver world-class support to Workday customers.
  • The position requires deep technical investigation across analytics performance, query optimization, and system health diagnostics.
  • Candidates will participate in a 24x7 on-call rotation and conduct post-mortems to strengthen operational resilience.

Matching Summary

This role leads a high-performing global team of analytics support engineers to deliver world-class support to Workday customers.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday Prism Analytics expertise
  • SQL and Python data analysis skills
  • Distributed systems debugging knowledge
  • 24x7 on-call rotation management
  • Global team leadership experience

Nice-to-have

  • Strong problem-solving abilities
  • Inclusive collaborative culture focus
  • Proven ability to grow teams
  • Strategic roadmap influence skills

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 6+ years in technical support or analytics
  • 2+ years leading technical teams

Work Rights

Not specified

Tailored Resume

Cover Letter