Sachbearbeiter (m/w/d) Kundenservice

Kraftverkehr Nagel SE & Co. KG

Nürnberg, BY, DE
On-site
Customer monitoring and support
Handling driver reports
Processing customer complaints
The role involves customer monitoring and support, handling driver reports, processing customer complaints, creating customer-specific statistics, and monitoring customer shipments

Job Summary

  • The role involves customer monitoring and support, handling driver reports, processing customer complaints, creating customer-specific statistics, and monitoring customer shipments.
  • We offer a crisis-proof job in a systemically relevant industry with fair, punctual pay, social benefits, and company pension plan.
  • Enjoy good work-life balance through team-based shift coordination, over 100 training opportunities, and employee discounts.

Matching Summary

The role involves customer monitoring and support, handling driver reports, processing customer complaints, creating customer-specific statistics, and monitoring customer shipments.

Skills & Requirements

Must-have

  • Customer monitoring and support
  • Handling driver reports
  • Processing customer complaints
  • Creating customer statistics
  • Monitoring customer shipments

Nice-to-have

  • Team player
  • Resilient
  • Assertive
  • Strong communication skills
  • Customer-oriented

Key Requirements

  • Completed vocational training
  • Experience with customers
  • Proficiency in MS Office
  • Experience with a transport management system
  • Very good German and English skills
  • Willingness to work shifts

Work Rights

Not specified

Tailored Resume

Cover Letter