Customer Service Coordinator

LINDE MATERIAL HANDLING ASIA PACIFIC PTE LTD

Singapore
**
Proficient in salesforce crm
Proficient in sap systems
Minimum 3 years relevant experience
** LINDE MATERIAL HANDLING ASIA PACIFIC PTE LTD is seeking a Customer Service Coordinator in Singapore to manage job arrangements for Field Service Technicians, process spare parts issuance, and handle customer inquiries. The ideal candidate will have a diploma and at least three years of relevant experience, with proficiency in Salesforce CRM and SAP. **

Job Summary

  • The role involves arranging jobs for Field Service Technicians and processing spare parts issuance through SAP and Salesforce CRM.
  • Candidates must monitor delivery of ordered spare parts and coordinate preventive maintenance schedules for sales and rental customers.
  • The position requires meeting key performance indicators regarding response time and resolution time while handling various customer inquiries.

Matching Summary

Match Score: 75

** LINDE MATERIAL HANDLING ASIA PACIFIC PTE LTD is seeking a Customer Service Coordinator in Singapore to manage job arrangements for Field Service Technicians, process spare parts issuance, and handle customer inquiries. The ideal candidate will have a diploma and at least three years of relevant experience, with proficiency in Salesforce CRM and SAP. **

Skills & Requirements

Must-have

  • Proficient in Salesforce CRM
  • Proficient in SAP systems
  • Minimum 3 years relevant experience
  • Diploma holder required
  • Proactive multitasking ability

Nice-to-have

  • Fast-paced environment experience
  • Ability to work with minimum supervision
  • Strong communication skills for inbound inquiries

Key Requirements

  • Minimum Diploma qualification
  • 3+ years of relevant experience
  • Willingness to work at Loyang Way area

Work Rights

Not specified

Tailored Resume

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