Renewal Account Manager

Rapid7 InsightIDR

Japan
Not specified (potentially hybrid or fully remote based on industry norms).
3+ years saas renewals experience
Salesforce (sfdc) proficiency
Clari forecasting experience
Rapid7 is seeking a Renewal Account Manager for its Japan office, focusing on customer retention and revenue growth within its existing client base. The role requires managing the renewal process, collaborating across teams, and leveraging data to drive customer success in the cybersecurity industry

Job Summary

  • The role focuses on driving retention and revenue growth across the existing customer base in Japan.
  • Candidates must oversee the full renewal process for customers purchasing directly or through channel partners.
  • The position requires analyzing customer data to identify trends, potential risk areas, and upsell opportunities.

Matching Summary

Match Score: 85

Rapid7 is seeking a Renewal Account Manager for its Japan office, focusing on customer retention and revenue growth within its existing client base. The role requires managing the renewal process, collaborating across teams, and leveraging data to drive customer success in the cybersecurity industry.

Skills & Requirements

Must-have

  • 3+ years SaaS renewals experience
  • Salesforce (SFDC) proficiency
  • Clari forecasting experience
  • Contract negotiation skills
  • Cross-functional collaboration

Nice-to-have

  • Cybersecurity industry knowledge
  • Technical concept explanation ability
  • Proactive problem-solving mindset
  • Channel partner management
  • Strategic customer retention focus

Key Requirements

  • 3+ years SaaS renewals experience
  • Experience with Salesforce and Clari tools
  • Japan market presence required

Work Rights

Not specified

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