Mid Market Customer Growth Associate (swedish Speaker)

Infobip

Fair compensation aligned with market st + ards; p...
Hybrid
Fluency in english and swedish
Client relationship management
Saas or cpaas experience
This role focuses on driving customer satisfaction, retention, and business growth for Tier 2 clients within a global cloud communication platform

Job Summary

  • This role focuses on driving customer satisfaction, retention, and business growth for Tier 2 clients within a global cloud communication platform.
  • Employees will act as the main point of contact for clients, managing expectations and ensuring maximum value from Infobip's technology.
  • The company offers flexible work arrangements, an Employee Stock Ownership Plan, and a culture that values curiosity, passion, and collaboration.

Matching Summary

This role focuses on driving customer satisfaction, retention, and business growth for Tier 2 clients within a global cloud communication platform.

Salary

Fair compensation aligned with market standards; Performance-driven bonuses; ESOP stock options available

Skills & Requirements

Must-have

  • Fluency in English and Swedish
  • Client relationship management
  • SaaS or CPaaS experience
  • Data-driven decision making
  • Cross-functional collaboration

Nice-to-have

  • CRM system familiarity
  • Revenue metric analysis
  • Messaging platform knowledge
  • Proactive solution orientation
  • Traffic forecasting skills

Key Requirements

  • Fluency in Swedish and English
  • Experience in client-facing roles
  • Interest in SaaS or technology environments

Work Rights

Not specified

Tailored Resume

Cover Letter