Team Manager Auto Field Inspectors

AMERICAN INTERNATIONAL Group Inc

Mexico City, Mexico
Not specified; not specified; comprehensive benefi...
2 day onsite
Auto material damage assessment expertise
Team management of field and desktop inspectors
Claims cost control and mitigation strategies
The Team Manager for Auto Field Inspectors at AIG will oversee a team of field and desktop inspectors to enhance claims handling performance, ensure compliance, and drive team development. The role emphasizes leadership, technical expertise in claims, and effective communication to improve customer service and operational efficiency

Job Summary

  • The role requires managing a team of on-field and desktop inspectors to drive optimal claims outcomes and customer service.
  • Candidates must possess strong specialist knowledge in auto claims topics including policy wording interpretation and material damage assessments.
  • AIG values in-person collaboration and offers a comprehensive Total Rewards Program focused on health, wellbeing, and professional development.

Matching Summary

Match Score: 85

The Team Manager for Auto Field Inspectors at AIG will oversee a team of field and desktop inspectors to enhance claims handling performance, ensure compliance, and drive team development. The role emphasizes leadership, technical expertise in claims, and effective communication to improve customer service and operational efficiency.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Auto material damage assessment expertise
  • Team management of field and desktop inspectors
  • Claims cost control and mitigation strategies
  • Policy language interpretation skills
  • Negotiation with TPAs and body shops

Nice-to-have

  • Multi-cultural stakeholder influence
  • Strategic initiative execution
  • Balance scorecard and KPI development
  • Technical claims audit experience
  • Inclusive culture leadership

Key Requirements

  • Specialist knowledge in auto claims topics
  • Experience negotiating with TPAs and body shops
  • Proven ability to manage team performance
  • Strong stakeholder management experience
  • Knowledge of governance and regulatory requirements

Work Rights

Not specified

Tailored Resume

Cover Letter