Computer Technician Onsite In Lompoc, Ca

Unisys UK

Lompoc, CA, United States
Fully remote
Tier 1 and tier 2 support
Onsite technical support
Hardware and software troubleshooting
This role provides Tier 1 and Tier 2 support including troubleshooting complex hardware, software, network, and voice communication issues onsite in Lompoc, CA

Job Summary

  • This role provides Tier 1 and Tier 2 support including troubleshooting complex hardware, software, network, and voice communication issues onsite in Lompoc, CA.
  • Unisys offers an outstanding benefits package featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, and ongoing learning opportunities.
  • The position requires being onsite five days a week, passing an extensive background check, and complying with U.S. export control regulations.

Matching Summary

This role provides Tier 1 and Tier 2 support including troubleshooting complex hardware, software, network, and voice communication issues onsite in Lompoc, CA.

Skills & Requirements

Must-have

  • Tier 1 and Tier 2 support
  • Onsite technical support
  • Hardware and software troubleshooting
  • Network connectivity issue resolution
  • Voice communications and voicemail support
  • Field service duties
  • Client and COTS application support

Nice-to-have

  • Problem solving and analytical skills
  • Supporting L1 and L2 agents
  • Effective communication with technical and non-technical users
  • Willingness to work extended hours
  • Work-life balance focus
  • Video interview process

Key Requirements

  • High School Diploma or GED
  • 2-4 years relevant experience
  • Willingness to be onsite 5 days a week
  • Pass extensive background check
  • REAL ID required
  • Eligibility for U.S. Government export authorizations

Work Rights

Must pass background check and have REAL ID; eligibility for U.S. export authorizations required

Tailored Resume

Cover Letter