Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $75,092 - $86,355; bonus/equity: not specifi...
Customer service experience
Supervisory experience
Compliance with federal and state regulations
The Director of Student Accounts will lead the customer-facing operations of the Treasurer's Office, including cashiering, collections, and customer service teams

Job Summary

  • The Director of Student Accounts will lead the customer-facing operations of the Treasurer's Office, including cashiering, collections, and customer service teams.
  • The University of Arkansas offers a vibrant work environment with benefits including health insurance contributions, tuition waivers, paid holidays, and retirement programs.
  • The position requires adherence to compliance with federal, state, and university policies and offers a salary commensurate with education and experience.

Matching Summary

The Director of Student Accounts will lead the customer-facing operations of the Treasurer's Office, including cashiering, collections, and customer service teams.

Salary

Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement contributions

Skills & Requirements

Must-have

  • Customer service experience
  • Supervisory experience
  • Compliance with federal and state regulations
  • Financial operations management
  • Workday Student system experience

Nice-to-have

  • Strategic planning skills
  • Knowledge of student financial information systems
  • Experience with collections for student tuition and fees
  • Ability to implement software changes
  • Strong communication skills

Key Requirements

  • Bachelor's degree in accounting, finance, or related field
  • At least two years of customer service experience
  • At least two years of supervisory experience
  • At least two years experience in higher education or financial setting
  • Criminal background check
  • Financial credit check
  • Sex offender registry check

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter