Onsite It Support Senior Associate (location: Breda, Ndl)

NTT Communications

Breda, Netherlands
Onsite
Windows 10/11 troubleshooting
Servicenow ticket management
Microsoft active directory usage
NTT Communications is seeking a Desktop Support Analyst for their Breda location to provide hands-on technical support to end users. The ideal candidate will possess strong troubleshooting skills in hardware and software, as well as excellent communication abilities in Dutch and English

Job Summary

  • The role focuses on delivering high-quality, customer-centric support across hardware, software, networking, and workplace technologies.
  • NTT DATA is a $30+ billion business leader serving 75% of the Fortune Global 100 with a commitment to responsible innovation.
  • Employees enjoy a comprehensive, locally competitive benefits package prioritizing health and well-being.

Matching Summary

Match Score: 85

NTT Communications is seeking a Desktop Support Analyst for their Breda location to provide hands-on technical support to end users. The ideal candidate will possess strong troubleshooting skills in hardware and software, as well as excellent communication abilities in Dutch and English.

Skills & Requirements

Must-have

  • Windows 10/11 troubleshooting
  • ServiceNow ticket management
  • Microsoft Active Directory usage
  • Office 365 experience
  • TCP/IP networking protocols
  • Dutch and English proficiency

Nice-to-have

  • Apple iOS device setup
  • Customer-centric support approach
  • Self-sufficient user enablement
  • Team collaboration skills
  • Adaptability to changing priorities

Key Requirements

  • Working proficiency in Dutch and English
  • Experience with ServiceNow or similar ITSM tools
  • Knowledge of Microsoft Active Directory

Work Rights

Not specified

Tailored Resume

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