Service Business Development Representative

Rick Hendrick Chevrolet of Buford

Buford, Georgia, US
Not specified
Answer incoming phone calls using script
Schedule sales or service appointments
Log customer comments in dealership system
Rick Hendrick Chevrolet of Buford is seeking a Service Business Development Representative responsible for lead generation, appointment scheduling, and customer follow-up to support sales and service goals. The ideal candidate should possess strong customer service skills, experience in a similar role, and the ability to communicate effectively with customers and team members

Job Summary

  • The role is primarily responsible for lead generation activities to support the company's sales and service goals.
  • Employees must answer all incoming phone calls according to a proven script and schedule appointments for sales or service.
  • The position requires maintaining accurate timekeeping records and complying with all federal, state, local, and company safety regulations.

Matching Summary

Match Score: 75

Rick Hendrick Chevrolet of Buford is seeking a Service Business Development Representative responsible for lead generation, appointment scheduling, and customer follow-up to support sales and service goals. The ideal candidate should possess strong customer service skills, experience in a similar role, and the ability to communicate effectively with customers and team members.

Skills & Requirements

Must-have

  • Answer incoming phone calls using script
  • Schedule sales or service appointments
  • Log customer comments in dealership system
  • Follow up with internet inquiries via email
  • Maintain CSI standards above company level

Nice-to-have

  • Demonstrate servant leadership core values
  • Strong interpersonal communication skills
  • Ability to work evening weekends holidays
  • Passion for winning and continuous improvement
  • Teamwork through trust and respect

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years of customer service experience
  • Valid Driver's License required
  • Intermediate knowledge of Microsoft Office products
  • Experience with Dealership Management Systems preferred

Work Rights

Not specified

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